{"xsrfToken":"d292ce04260dbd58154176a10b95a64ada6c7266_lout","branding":{"id":"2","key":"cdsc","name":"Glimpact Service Center","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/4","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#00ab95","headerLinkHoverBGColor":"#00ab95","headerBadgeColor":"#00ab95"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/2b42495a-a218-47d5-b473-0b00671312af/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4MGE3MDYwZi1hNTE5LTQ0ZjItYWVkMS04YTc4N2YzYzBiMDgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjJiNDI0OTVhLWEyMTgtNDdkNS1iNDczLTBiMDA2NzEzMTJhZiI6WyJyZWFkIl19LCJleHAiOjE3MzUyNDQ5ODAsIm5iZiI6MTczNTI0NDM4MH0.yLHfS74ztIPUv_T6BXvXahJB9AClX_iT9ad9R48UBKg&client=80a7060f-a519-44f2-aed1-8a787f3c0b08&mode=fit","logoId":"2b42495a-a218-47d5-b473-0b00671312af","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"Documentation center","userInitialAnnouncementMessageWiki":"<p><a href=\"https://yukaneu.atlassian.net/servicedesk/customer/portal/2/article/452263943\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">FAQ</a><br> <a href=\"https://yukaneu.atlassian.net/servicedesk/customer/portal/2/article/452493388\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">What's new in the platform?</a><br> <a href=\"https://yukaneu.atlassian.net/wiki/spaces/YPD/overview\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">General documentation</a></p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","announcementHeader":"Documentation center","announcementMessage":"[FAQ|https://yukaneu.atlassian.net/servicedesk/customer/portal/2/article/452263943]\n[What's new in the platform?|https://yukaneu.atlassian.net/servicedesk/customer/portal/2/article/452493388]\n[General documentation|https://yukaneu.atlassian.net/wiki/spaces/YPD/overview]","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#ff277f","helpCenterTitleColor":"#f1f6f0","bannerMediaApiUrl":"https://api.media.atlassian.com/file/bada3e58-8273-4860-ab59-89f05ab9b76c/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4MGE3MDYwZi1hNTE5LTQ0ZjItYWVkMS04YTc4N2YzYzBiMDgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmJhZGEzZTU4LTgyNzMtNDg2MC1hYjU5LTg5ZjA1YWI5Yjc2YyI6WyJyZWFkIl19LCJleHAiOjE3MzUyNDQ5ODAsIm5iZiI6MTczNTI0NDM4MH0._UYimIjQWOamHZj94sBiKlv5HhoFd2-hJ5BxTYJpbw8&client=80a7060f-a519-44f2-aed1-8a787f3c0b08&height=300&mode=fit","bannerMediaApiFileId":"bada3e58-8273-4860-ab59-89f05ab9b76c","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"cdsc","projectId":10001,"serviceDeskId":2,"name":"Glimpact Service Center","description":"<p>Welcome! You can raise a client request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":true,"reqTypes":[{"id":"40","name":"Contact us","descriptionHtml":"","callToAction":"Contact us","introHtml":"<p>If you want to contact us about something.</p>","icon":10466,"iconUrl":"https://yukaneu.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[6],"key":""},{"id":"21","name":"General assistance","descriptionHtml":"<p>Please give us a maximum of details for us to help you better.</p>","callToAction":"General assistance","introHtml":"<p>Choose this if you need any help about the usage of the platform.</p>","icon":10501,"iconUrl":"https://yukaneu.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10501","groups":[10],"key":""},{"id":"19","name":"Licensing and billing questions","descriptionHtml":"<p>Please note that this form is for existing licences. To get a new licence, please use <a href=\"https://yukaneu.atlassian.net/servicedesk/customer/portal/2/create/39\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">this form</a>.</p>","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about an existing licence or billing.</p>","icon":10483,"iconUrl":"https://yukaneu.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10483","groups":[10],"key":""},{"id":"41","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10476,"iconUrl":"https://yukaneu.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[10],"key":""},{"id":"39","name":"Request a licence for the platform","descriptionHtml":"<p>Start evaluate the environmental performance of your products now.</p>","callToAction":"Request a licence for the platform","introHtml":"<p>Want to get a full licence? Select this and we'll be happy to get back to you.</p>","icon":10487,"iconUrl":"https://yukaneu.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10487","groups":[6,10],"key":""},{"id":"42","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10498,"iconUrl":"https://yukaneu.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[10],"key":""},{"id":"22","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://yukaneu.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""}],"reqGroups":[{"id":6,"name":"General contact"},{"id":10,"name":"Glimpact platform"}],"orderMapping":{"6":[40,39],"10":[21,39,19,41,42]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"fb4d27e1-51a9-3cf7-a1ef-55a431641ec3","appLinkName":"System Confluence","appLinkUrl":"https://yukaneu.atlassian.net/wiki","spaceKey":"YPD","spaceName":"YuKan public documentation","spaceUrl":"https://yukaneu.atlassian.net/wiki/spaces/YPD","isServer":false},"labels":[],"projectKey":"YE","serviceDeskId":2,"kbLinkDomainURLs":["https://yukaneu.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"YE","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4MGE3MDYwZi1hNTE5LTQ0ZjItYWVkMS04YTc4N2YzYzBiMDgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzUyNDU1ODAsIm5iZiI6MTczNTI0NDM4MH0.3YvSl_5ECjq7FcrqHlKJwNyhqtxX7Cz0cIGJPUPOXaY","targetCollection":"upload-project-10001","endpointUrl":"https://api.media.atlassian.com","clientId":"80a7060f-a519-44f2-aed1-8a787f3c0b08","tokenDurationInMins":20}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://yukaneu.atlassian.net/wiki","kbLinkDomainURLs":["https://yukaneu.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=yukaneu","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"d292ce04260dbd58154176a10b95a64ada6c7266_lout","baseUrl":"https://yukaneu.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://yukaneu.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"80a7060f-a519-44f2-aed1-8a787f3c0b08","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"c4354a793a0148019b55057633955154","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}